Reporting for users
Implementing a reporting feature for LineTen’s Enterprise delivery customers
Tailored reporting for enterprise clients
Jobs by delivery provider
Jobs by delivery window reports
Jobs by cost reports
Jobs by delivery performance reports
SAAS
LineTen delivery enterprise concept
UX overhaul & rebrand of LineTen’s Delivery Enterprise solution
OLD
NEW
Dashboard rebrand and redesign
Designed with a new in page ‘Job Summary’ view.
Job detail
At the simple click of a row the ‘Job Summary’ expands to show the ‘Job Detail’.
Print lable
Rebranded.
Tracking your delivery
New page.
Analytics page
New.
Repeat order page and funtionality
Updated.
Delivery SAAS
Rethought and rebranded
OVERVIEW
In my first 2 weeks with LineTen I was tasked with a redesign of their delivery applications. The apps were considered dated and tired looking, the design was by developers. What was required was a product that was punchy and stood out in a crowded market place, one that also provided a great user experience.
TEAM
- Working with the Head Product Owner and Head of Marketing.
ERROR MESSAGING
- Non existent, leading to extremley poor data return and continuity.
ERROR VALIDATION
- Poor and confusing.
LineTen rebranding concepts
Bolder, fresher and with a phone app look & feel.
UX optimisation & rebrand of the sign up journey
DYNAMIC FORMS?
Not dynamic, context lost with some fields not needed due to certain selections. Creates
friction where it is not needed.
LOCALISATION?
- No country of residence selection to give field names the correct terminology e.g. Zip code or Post code.
ERROR MESSAGING
- Non existent, leading to extremley poor data return and continuity.
ERROR VALIDATION
- Poor and confusing.
OLD
NEW
Making the sign up process more context specific
Tabs added for business or personal selection
Country of residence
By making 'Country of residence' the first selection field. All proceeding fields can become more contextual for a better experience for the user.
Manual address entry added as an alternative to postcode/zipcode lookup.
Error handling
Error messaging prompts copy improved.
Loading animation
Added for better feedback to the user of when the page isn’t just hanging in mid air.
Improve the PDP for phones and TVs
Samsung
UX review of the Samsung product description page (PDP)
Current PDP page for TV’s
Enhancement concept 1
Improvements in proposed:
Compare icon – moved next to the favourite icon.
Imagery – clickable gallery.
Product name – increased font size.
Reviews – with product title.
Finance blue text – different font weights for less cog lode when reading/scanning for info or interaction cues.
Colours – removed label.
Deal icon – added in teal.
Free gift – icon added in teal.
CTAs – now have 20 pixels affordance gap.
Enhancement concept 2
Enhancement concept 3
UX review for smartphone product description page (PDP)
Smartphone PDP card current & proposed
Improvements in proposed:
Compare icon – moved to next to the favourite icon.
Imagery – clickable gallery.
Product name – increased font size.
Reviews – with product title.
Finance blue text – different font weights for less cognitive lode when reading.
Colours – removed label.
Deal icon – added in teal.
Free gift – icon added in teal.
CTAs – now have 20 pixels affordance gap.
